Fees
Fees are determined according to the nature and complexity of the matter, the work anticipated and the terms of the engagement.
Unless an exception provided by law applies, a written fee agreement sets out the scope of the engagement, the amount or basis of calculation of fees, and any additional costs and disbursements.
Complaints
Any complaint concerning the firm's services may be submitted in writing to:
Consumer mediation
Clients acting as consumers may refer a dispute with the firm to the legal profession's consumer mediator, free of charge, to seek an amicable resolution.
A written complaint must first be submitted to the firm. The mediator may be contacted following an unsatisfactory response or if no response is received within two months, and no later than one year after the written complaint.
Consumer mediator for the legal profession
180 boulevard Haussmann
75008 Paris
mediateur-conso@mediateur-consommation-avocat.fr
Website and online referral ↗
Mediation is optional. The mediator cannot impose a solution on the parties.
Fee disputes
Disputes concerning the amount and recovery of fees may be referred to the President of the Paris Bar under the applicable procedure.